Privacy Policy

Effective Date: November 5, 2026

CellBuddyVIP (“CellBuddyVIP,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information and materials you provide to us.

This Privacy Policy explains what information we collect through the CellBuddyVIP website, how we use that information, when it may be shared, and the choices available to you.

By using our website or submitting information through our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request information, submit an order request, request design services, upload artwork, or otherwise communicate with us.

This information may include:

Your name
Business or organization name
Email address
Telephone number
Billing or shipping address
Requested order quantity
Product customization information
Logos, photographs, graphics, artwork, and other uploaded files
Brand colors, promotional copy, URLs, QR code information, or other materials you provide for your design
Project notes, deadlines, event dates, and other order instructions
Communications between you and CellBuddyVIP
Invoice and transaction information

If payment is made through a third-party payment or invoicing service, that provider may collect payment card or financial information directly from you. CellBuddyVIP does not necessarily receive or store your full payment card information.

Our website may also automatically collect certain technical information when you visit it, such as your IP address, browser type, device type, operating system, referring website, pages visited, and the approximate date and time of your visit.

2. Customer Artwork and Uploaded Files

Because CellBuddyVIP is a customized product, customers may upload logos, photographs, artwork, graphics, and other files through our website.

We use these materials for purposes related to your requested project, including reviewing your order, preparing artwork, creating proofs, providing design services, producing your CellBuddyVIP products, communicating with you about the project, and resolving production issues.

We may provide uploaded materials to printing, production, hosting, file-storage, or other service providers when reasonably necessary to complete your project.

We do not sell customer artwork or uploaded files.

We will not use customer-provided artwork to advertise an unrelated business or create products for another customer.

If we would like to feature a completed CellBuddyVIP project in our portfolio, website, social media, or other promotional materials, we may request permission where appropriate.

You are responsible for ensuring that you have the right to provide and use any logos, photographs, trademarks, artwork, or other materials submitted to CellBuddyVIP.

3. How We Use Your Information

We may use the information we collect to:

Process and review order requests; communicate with you regarding your project; prepare quotes, proofs, designs, and invoices; provide requested design services; produce and deliver customized products; provide customer service; maintain business and accounting records; improve our website, products, and customer experience; protect against fraud, misuse, or unauthorized activity; comply with legal obligations; and enforce our terms, agreements, or other policies.

We may also use your contact information to respond to questions or communications you initiate.

We will not add you to unrelated promotional email lists solely because you submitted an order request unless you have consented to receive those communications.

4. How We Share Information

We may share information with service providers that help us operate our business and complete customer orders.

These providers may include website hosting companies, website form providers, cloud storage providers, email providers, design or production partners, printing vendors, shipping companies, accounting providers, invoicing services, payment processors, and other technology providers.

We provide these parties only with information reasonably necessary for them to perform services on our behalf.

We may also disclose information if required by law, subpoena, court order, governmental request, or other legal process, or when reasonably necessary to protect CellBuddyVIP, our customers, or others from fraud, security threats, or unlawful activity.

If CellBuddyVIP is involved in a merger, acquisition, sale, restructuring, or transfer of business assets, customer information may be transferred as part of that transaction.

5. Sale of Personal Information

CellBuddyVIP does not sell your personal information.

We do not sell customer contact information, uploaded artwork, logos, photographs, or order information to third parties.

We also do not share personal information for cross-context behavioral advertising unless we update this

6. Cookies and Website Analytics

Our website may use cookies or similar technologies necessary for website functionality, security, form submissions, preferences, and basic website analytics.

Cookies are small files stored on your device that help websites function and understand how visitors interact with them.

Depending on the website services we use, third-party providers may also place cookies or collect technical information.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of the website.

7. Do Not Track Signals

Some web browsers allow users to send a “Do Not Track” signal.

Because there is not a universally accepted standard for responding to these signals, our website may not currently respond to traditional Do Not Track browser settings.

Where applicable law requires us to recognize a legally valid browser-based opt-out preference signal, we will handle that signal as required by law.

8. Data Retention

We retain personal information, uploaded artwork, communications, and order records for as long as reasonably necessary to provide our services and operate our business.

Retention periods may vary depending on the type of information and may be affected by accounting requirements, tax obligations, legal requirements, warranty or customer service needs, dispute resolution, fraud prevention, and legitimate business record-keeping.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information and customer files against unauthorized access, loss, misuse, alteration, or disclosure.

Our website is intended to use encrypted HTTPS connections when information is transmitted between your browser and our website.

However, no website, electronic transmission, storage system, or online service can guarantee absolute security.

Please avoid uploading sensitive personal information that is not necessary for your CellBuddyVIP project.

10. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information that you have provided to us.

We may need to verify your identity before processing certain requests.

In some circumstances, we may retain information where necessary to complete a transaction, maintain business or accounting records, comply with legal requirements, prevent fraud, resolve disputes, or exercise or defend legal claims.

To submit a privacy request, contact us at:

Email: cellbuddyvip@gmail.com

11. California Privacy Rights

California residents may have additional privacy rights under applicable California law.

Depending on the law that applies to CellBuddyVIP and the circumstances of your request, those rights may include the ability to request information about personal information collected about you, request deletion of certain information, request correction of inaccurate information, or exercise other privacy choices.

CellBuddyVIP will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

Requests may be submitted using the contact information provided in this Privacy Policy.

12. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services for payments, invoicing, shipping, file storage, forms, analytics, or other functions.

Those third parties operate under their own privacy policies and practices.

CellBuddyVIP is not responsible for the privacy practices of websites or services that we do not control. We encourage you to review the privacy policy of any third-party service you use.

13. Children's Privacy

The CellBuddyVIP website and services are intended for businesses, organizations, and adult customers.

We do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been submitted to us without appropriate authorization, we will take reasonable steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology providers, or legal requirements.

When we make changes, we will update the “Effective Date” shown at the top of this policy.

Material changes may also be communicated through our website or by another reasonable method when appropriate.

We encourage you to review this Privacy Policy periodically.